This qualification reflects the role of community services workers involved in the delivery, management and coordination of person-centred services to individuals, groups, and communities.
At this level, workers have specialised skills in community services and work autonomously within their scope of practice under broad directions from senior management.
Workers support people to make change in their lives to improve personal and social wellbeing and may also have responsibility for the supervision of other workers and volunteers. They may also undertake case management and program coordination.
To achieve this qualification, the candidate must have completed at least 200 hours of work as detailed in the Assessment Requirements of units of competency.
Course Outline
The course is delivered through face to face (classroom-based), simulated workplace and commercially operational workplace environment with 20 scheduled course contact hours each week.
The course is planned is planned to provide a mixture of practical and theoretical components, and includes unit related research, skills development, and assessment projects.
Assessment will be conducted individually. Students will receive full description, instructions and resources for each unit of competency. Assessment methods used for this qualification includes written questions, projects, case studies, role plays, research and reports.
The CHC52021Diploma of Community Services requires completion of 20 units (including 12 core units and 8 electives). Core, and elective units chosen, are as follows:
| Code | Unit Title |
|---|---|
| Core Units | |
| CHCCCS004 | Assess co-existing needs |
| CHCCCS007 | Develop and implement service programs |
| CHCCCS019 | Recognise and respond to crisis situations |
| CHCCSM013 | Facilitate and review case management |
| CHCDEV005 | Analyse impacts of sociological factors on people in community work and services |
| CHCDFV001 | Recognise and respond appropriately to domestic and family violence |
| CHCDIV001 | Work with diverse people |
| CHCDIV002 | Promote Aboriginal and/or Torres Strait Islander cultural safety |
| CHCLEG003 | Manage legal and ethical compliance |
| CHCMGT005 | Facilitate workplace debriefing and support processes |
| CHCPRP003 | Reflect on and improve own professional practice |
| HLTWHS003 | Maintain work health and safety |
| Elective | |
| CHCPRT025 | Identify and report children and young people at risk |
| CHCMHS011 | Assess and promote social, emotional and physical wellbeing |
| CHCMGT003 | Lead the work team |
| CHCMHS001 | Work with people with mental health issues |
| CHCMHS005 | Provide services to people with co-existing mental health and alcohol and other drugs issues |
| CHCADV002 | Provide advocacy and representation services |
| CHCCSL002 | Apply specialist interpersonal and counselling interview skills |
| CHCCDE027 | Implement community development strategies |
Entry Requirements
This course is available to international applicants who can provide evidence that they:
General
- Are a minimum of 18 years of age at the time of commencement.
- Demonstrate the attainment of At least ACSF level 3 by successfully completion of Australian Year 11/12 certificate, or equivalent, or a qualification at AQF Level 3, or above and
- English Language Tests Evidence
English Language
Applicants must meet the English proficiency requirements as follows:
- English Language Tests Evidence:
-
- IELTS Test Score of 6.0 or equivalent
- IELTS Test score less than 6.0 needs to be packaged with the required amount of English ELICOS study.
- Test results must be no more than 2 years old.
-
OR
- English Language Evidence Exemptions:
-
- Be an applicant who is a foreign Affairs or Defence sponsored student or a Secondary Exchange student (AASES); or
- Have completed at least 5 years study in English in one or more of the following countries: Australia, the UK, the USA, Canada, New Zealand, South Africa, or the Republic of Ireland; or
- In the 2 years before applying, completed in Australia and in the English language, either the Senior Secondary Certificate of Education or a substantial component of a course leading to a qualification from the Australian Qualifications Framework at the Certificate IV or higher level, while you held a student visa.
-
OR
-
- The applicant must:
-
- Have evidence of having successfully passed the specific Ruby Institute English Placement Test, or
- Have evidence of having successfully completed General English at Advanced level.
-
- The applicant must:
Vocational Placement Pre-requisite:
- Students are required to obtain a valid police check prior to the commencement of placement at student own cost. Immunisations may also be required, and this will be advised by the workplace before placement commencement.
Applicants must also:
- Complete a Language, Literacy and Numeracy (LLN) assessment to demonstrate that they have the required level of LLN skills required prior to course commencement.
- Have their own computer with 5G Internet connectivity (a minimum reliable speed of 5Mbps is recommended) and have the following programs installed:
-
- Google Chrome Web Browser
- Latest Adobe Acrobat Reader
- Latest Microsoft Office Suite.
-
- Attain an Overseas Student Health Cover as part of their visa requirements.
- Students who do not meet the entry requirements will not be accepted into this program.
- All the entry requirements must be met before a confirmation of enrolment (COE) can be provided. However, if you cannot provide evidence of English Language proficiency, you may be issued with a conditional letter of offer based on you successfully completing the required English language course.
Credit Transfer
Ruby Institute can grant you credit towards your course for units of competency or modules that you have already completed with another RTO or authorised issuing organisation. We can also grant you Credit for subjects or units you have completed where equivalence can be established between the unit/ module in your course, and the subject or unit you have completed. For more information, please refer to the Student Handbook.
To apply, fill in the Credit Application Form, and submit it as part of your enrolment/application.
Recognition of Prior Learning (RPL)
Recognition of Prior Learning (RPL) is a process where skills and knowledge that you have gained through work and life experience and other unrecognised training can be formally recognised. You should ideally apply for RPL at the time of enrolment, but you may also apply up to 2 weeks into your course.
During the entry process, stage Ruby Institute will discuss with you the process and options for RPL. Suitability is often determined on how much experience you have in a certain area, your work history and previous training. If RPL is determined as a possibility for you, you will be provided with a kit that will guide you in working through each unit to determine relevant skills and experience and identify whether you would be able to provide the required evidence.
A trainer/assessor will be available to assist you throughout this process.
Please refer to the Student Handbook or contact our Admissions Team for more information on RPL and applicable fees.
Course Outcomes
- Community Care Manager
- Community Access Coordinator
- Care Team Leader
- Disability Team Leader
- Housing Manager
Education Pathways
- CHC62015 Advanced diploma of Community Sector Management Higher qualifications in community services management
Fees
Tuition fee: $24,000
Non tuition fee: $2,250
Estimated Total Course Cost: $26,250
Please contact us at +61 (3) 9069 2172 or by email at admissions@ruby.vic.edu.au or info@ruby.vic.edu.au to get the latest information.